All questions regarding shipments and track & trace.
SHIPPING & TRACKING
How long does it take to receive the orders?
How long does it take to receive the orders?
We are currently experiencing a very high order volume, all orders will be dispatched within 1-3 business days.
Estimated Shipping time: 5-9 business days.
Delivery details will be provided during checkout & in your confirmation email.
Total Shipping time is Processing time + Shipping time.
Not satisfied with your order? Request a refund within 14 days after delivery — simply contact us via email, form, or the CONTACT US page.
Do you ship to my country?
Do you ship to my country?
We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country
Can i track my order?
Can i track my order?
Yes, once your order is shipped, we will provide you with a tracking number in email. You can also check your order on our tracking page: Track Your Order
Learn more about our Exchange and return policy as well as the products warranty.
RETURNS AND EXCHANGE
What are the return rules?
What are the return rules?
To be eligible for a return:
- The item must be unwashed and in its original packaging, with all tags.
- Proof of purchase (order confirmation or receipt) is required.
- Returns must be approved by our team before the item is shipped back.
Items sent without prior authorization will not be accepted.
You can return a product within 14-days after delivery.
How do returns work
How do returns work
By simply sending us an e-mail on support@belfaire.shop or through the contact form.
Our support team will then guide you through the return process.
When will I get my money back
When will I get my money back
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 14 business days for the bank to process this.
If you do not receive your refund within 15 business days, please contact us using the form on this page or via email at: support@belfaire.shop
Here you will find all the related questions for products.
PRODUCT & STORE INFORMATION
What size should i get?
What size should i get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart. We strongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
Our Shoes & Loafers are true to size, keep in mind that loafers don't have laces,they will have to fit tight. If you are unsure about your size, takeone size upfor loafers to make sure they will no fit too thight. We recommend going up 0.5 size if you normally have half sizes for a better fit.
To find your perfect size, please check the foot length in CM / INCHES provided.
Can I place a wholesale order?
Can I place a wholesale order?
You can contact us through support@belfaire.shop or our contact page! We will be happy to assist you.
Where are the products made?
Where are the products made?
We have a broad selection of products and to make sure we can offer you fair pricing and remain our Dress With Class - For Less slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.
How can I pay?
How can I pay?
We currently offer the following trusted payment methods.
- Visa, Mastercard, Maestro, UnionPay, Elo, American Express, Diners, Discover
- PayPal
- Klarna
- Google Pay
- Apple Pay
- Shop Pay
We have taken extra measurements to make sure each checkout is done encrypted & safe.
Do you have social media?
Do you have social media?
Yes, we currently have 1 official social media channels.
Instagram: @belfaireco