
We stand by our craft, which is why every order comes with a 14-day money-back guarantee.
For us, confidence in quality means peace of mind for you. If it’s not the right fit, return it within two weeks no fuss, no questions, just timeless service.
Frequently Asked Questions
How long will it take to get my orders?
How long will it take to get my orders?
We are currently experiencing a high order volume, all orders will be dispatched within 1-2 business days, and shipping will take around 4-8 business days depending on your location.
Delivery details will be provided during checkout & in your confirmation email.
What size should i get?
What size should i get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart. We strongly recommend getting 1 size bigger to ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
Our Shoes & Loafers are true to size, keep in mind that loafers don't have laces,they will have to fit tight. If you are unsure about your size, take one size up for loafers to make sure they will no fit too thight.We recommend going up 0.5 size if you normally have half sizes for a better fit.
To find your perfect size, please check the foot length in CM / INCHES provided. These are 100% accurate with the shoe.
What are the return rules?
What are the return rules?
You can return a product for any reason within 14 days of receipt. You will
be responsible for covering the shipping costs back to us.
Other questions?
Other questions?
You can contact us through our contact page or reach out to support@paivaco.shop and we will be happy to assist you.
Need more help? Our support team is here for you.